an internet company wants me to write to them – on paper – how backwards is that?

Imagine my surprise when I wanted to transfer a domain from a registration company to my new hosting company and was informed by their website that I had to put the request in writing.

I have to admit that I nearly fell off my chair with incredulity. I mean, how on earth can a web company be taken seriously if they still insist on receiving paper?

So, what am I going to do about it?

Well, I’ve written a rather snotty note on their ‘contact’ page and I’m waiting now for a response.

If they still insist on paper, then I’m going to name and shame them for being a little backwards for a company that seems to pride itself on being so technologically advanced.

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