From a business point of view I’m very sceptical and increasingly cynical about the use of Social Media such as Facebook, Twitter, Linked-in, blogs etc. I’ve yet to come across a small business (or even a large one) that has a demonstrable (and profitable) return on investment from the time and effort they put into
Can you make money marketing your business through Social Media? Read More »
2009 has absolutely flown by. The highlight of the year was, without doubt, the birth of our second child Matilda (Tilly for short) in February. At the time of writing she’s close to walking and is into everything. She is a cheerful bundle of joy (OK, you can put the sick bag down now). Abigail
So what about my 2009 then? Read More »
In my role as a promoter of funded and free training on behalf of Coventry and Warwickshire Chamber of Commerce, I’ve come to realise that many people don’t actually listen on the phone. It’s my job to make appointments and explain the benefits of funded training to those in business and the majority of people
Giving away free training is more difficult than you might imagine Read More »
On Friday last week I went to the Skills Brokers Conference in Birmingham. I was expecting the day to be a bit dull to say the least. However, I was pleasantly surprised since it was more interesting than I’d though it was going to be. First off, I was able to put it to Lord
Skills Brokers Conference: a surprising eye opener Read More »
On Friday last week I went to the Skills Brokers Association’s Convention at the National Motorcycle Museum near the NEC (more on that on the next post). During the lunch break I was one of the last people to reach the serving area and was not happy about having to stand in a long queue
Think differently – Eat Pudding First Read More »
I’m not a fan of horoscopes but a friend of mine, Wendy Churchill, sent me this in her newsletter ‘Life is a Bag of Revels’. I think there may be some great lessons in this. Dear Karl, I have never been able to decide whether I believe in horoscopes or not. After all, can all
The Chinese horoscope may have something to teach us this year Read More »
Not many people like to defend teachers, it seems, when schools are forced to close because of extreme weather. However, I’d like to point out something that many parents don’t seem to take into account. When we send our little darlings to school we expect them to be looked after and cared for as if
Please don’t shout at your child’s teachers because the school is closed Read More »
Apparently this is day of the year upon which the most number of people normally pull a sickie: pretending to be ill for sake of not having to face the trawl to work. Now I don’t want to comment about whether people are honest or not but many of us can quite readily work from
Can the snow start a workplace and telecommuting revolution? Read More »
It seems that even Microsoft are feeling the credit crunch with the announcement last week of a cut of 5% of its workforce (about 5,000 jobs). Sales of their Windows operating system were considerably below expectation. This is partially due to a drop in PC sales but also because consumers are buying more Netbooks, on
Even Microsoft are feeling the pinch but is there more to it? Read More »
Just watched Barack Obama’s inauguration speech and I have to confess that I’m very inspired. I found it quite humbling to be able to watch history in the making. I’m very glad to have heard him speak about the economic and also the environmental work to be done. It was great to hear him speak
Episode 44: A New Hope Read More »
PLEASE READ THE UPDATES BELOW THE LETTER (LATEST UPDATE MARCH 2025) A few weeks ago I bought a Christmas gift over the internet. The company I bought it from is based in Israel. I paid for the goods including shipping charges without a problem. About 10 days later I received the gift via Federal Express
I beat Federal Express – the implications are potentially big Read More »
Having to write an apology letter or apology email to a client? Then read on… I regularly buy books from a company called Packt Publishing (www.packtpub.com) and last week I realised that I hadn’t receive a book I’d ordered at the end of September. So, I visited their website and filled in the contact form
How to write an apology email to a customer Read More »
