Well it took a bit of doing (3 messages and a threat to tell everyone on my email list about them) but I finally got telivo.com to capitulate and allow me to change a .com domain setting online, rather than having to write a letter. The worst thing is that it saddens me to find […]
Finally got a result from Telivo Read More »
Well I gave them a chance to respond and telivo.com have, thus far, ignored my last 2 attempts to contact them through their ‘contact’ page on their website. They certainly don’t make it easy. Can you imagine what potential buyers would think if this was the kind of customer service responsiveness that you gave your
Still no joy from telivo.com about transferring a domain Read More »
Imagine my surprise when I wanted to transfer a domain from a registration company to my new hosting company and was informed by their website that I had to put the request in writing. I have to admit that I nearly fell off my chair with incredulity. I mean, how on earth can a web
an internet company wants me to write to them – on paper – how backwards is that? Read More »
A friend of mine, Nick Laight, publishes a great regular email on how to make money. His latest gives an excellent real-life example of how businesses can easily improve their customer service. I enjoyed the story so much that Nick has kindly given his permission for me to publish it here: Dear Karl You might recall I
How to improve your customer service Read More »
Well, here it is – my newly designed and developed website. Leave a comment and let me know what you think. Building the site wasn’t too challenging. What took so long was working out how to import this year’s entries into my blog into my new website. This involved exporting from Blogger into WordPress and
new website and new directions? Read More »
Well this post has little to do with business apart from the fact that many of my business colleagues have sponsored me. On Sunday 7th September 2008 I took part in and completed the Palace to Palace bike ride to raise funds and awareness for the Prince’s Trust and the great work that it does. I’ve
Jelly legs and a numb bum Read More »
Well www.spreadbettingcommunity.com is almost finished, in fact I have the site’s first proper member. I just need to add a intro to spread betting and finish the user guide and then it’s all about promotion. The traffic is steadily increasing and I’m adding two or three inbound links each week. So, my next challenge is to redevelop
Working on another website Read More »
I often get very frustrated by the fact that I’m good at coming up with ideas but I’ve had to realise that I just don’t have enough time to make them happen. The good news is that my new website has been picked up by Google and has started attracting some traffic. Even better is
Yet more ideas but not enough time Read More »
